Nowadays, everyone talks about robots and everybody agrees on the big impact of the digital improvements in the upcoming years. In line with this, insurtech is a very urgent and inevitable topic. Over the last years digitalisation has become a large part of our everyday lives. Given that the integration of technology has been so rapid, our industry was bound to be affected.

That’s why Eurapco organised the Eurapco Board Symposium 2017 to identify actions that have been taken and also those which can be further implemented in the future by the eight Eurapco Partners.

This event was organised to bring people from the different Partner companies together. The opportunity for people with very busy schedules to be in the same room, listen to inspiring presentations and discover that they have similar business challenges , are things that in my opinion made this event special.

‘’As Eurapco we aim to help the partners in creating value together. To achieve this, people need to talk to each other and look each other in the eye, because I believe that trust is something you cannot buy.’’

Eurapco 2017-3807

For me there were multiple key takeaways from the Board Symposium. Firstly, I really believe we gave the attendees some food for thought through the outstanding keynote presentations of Steven van Belleghem, Heike Bruch, Diana Derval and Rohit Talwar and the break-out sessions which all were organized by one of the Eurapco Partners.

Steven van Belleghem suggested letting robots and machines work on the operational tasks, while humans work on creative and emotional tasks.

Heike Bruch inspired us on how to unleash human energy in our business. As organizations we need to find a balance between comfortable energy and productive energy so that people work in a positive energy field.

Diana Derval explained that hormones affect the amount of risk people take. We were able to find out whether we ourselves are most driven by testosterone or estrogen.

Rohit Talwar mentioned that most digital transformation programmes do not fail because of technology, but because of the onboarding process which is not done right.

Both the speeches and break-out sessions brought up key questions and ideas on how insurtech has and can further be integrated within the Partners. Furthermore, I believe that one of the key messages was the fact that people need to learn to adapt. The open dialogues between peers from different companies and markets gave some insights on how to do this. We need to constantly inspire ourselves and our peers with new thoughts and energy.

Eurapco is a unique friendly alliance that exists for twenty five years now and is fully alive and kicking. Of course, the alliance has changed over these twenty five years and by doing so we want to set an example that constant change is needed in today’s world. To adapt to changes you need to keep an open mind and be able to look at the same problem from different angles and perspectives. That is what Eurapco is all about and that it is what we want to achieve. Embrace the change, because the result is worth the investment!

I would like to thank all the participants, speakers and our team in Zurich. Your trust, attendance and collaboration made this event a success. Without your help this wouldn’t have been possible.

Does your company or do you take the time to step back and look at the future from a different angle?